Localization Academy

Account Manager

⚠️ This job was posted more than 2 weeks ago and may no longer be active

Speaking Dutch is mandatory for this position.

We are looking for a new team member who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training on our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you! We have 95 offices worldwide but this particular opportunity is based in our downtown Amsterdam office, located behind the Leidseplein, near the Melkweg. Our office is young and multicultural (15+ nationalities). We offer career development and social events are organized frequently.

Employment type

Full Time

Seniority level

Junior

Overview

The Production Account Manager has dual responsibility, focused around developing business relationships and serving as the first level of support to existing clients.

Position responsibilities:

· Develop a full understanding of the capabilities, benefits and competitive advantages of TransPerfect’s services and technology offering

· Educate and drive understanding with your clients with regards to TransPerfect’s added value through their processes and services

· Build client relationships across existing and new companies

· Engage in understanding clients’ industries, business needs and company culture to work strategically with your clients and support their growth

· In coordination with your manager, identify opportunities and contacts that will lead to growing your book of business and expanding our partnership with clients in a strategic way

· Provide customer support and manage client expectations

· Quote, manage and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably and that all deadlines are hit

· Perform other special projects or duties when required

Essential skills and experience required:

· Previous sales or customer service experience

· Interest or previous experience in Strategic Business Development

· Ability to build and maintain relationships with clients and coworkers

· Fluent English and Dutch.

· Strong analytical skills needed to project revenues, monitor budgets and other necessary calculations

· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

· Minimum Bachelor’s Degree or its equivalent (studies related to translation/localization are preferable but not essential)

· Most importantly, the ideal candidate must demonstrate ability to multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, work as part of a team, take active measures to solve problems and commit to a high level of service

TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.