Responsibility
- Solve complex operational issues and drive operational performance to new levels.
- Develop and implement strategies to optimize AI performance and reliability.
- Train and guide cross-functional teams on best practices for integrating GenAI into existing workflows and consulting on operationalizing Gen AI innovation.
- Identify opportunities for workflow enhancements and lead initiatives to integrate AI solutions seamlessly.
- Q2 responsibilities include onboarding of their successor to be located in India
Experience
- Proven experience in AI/ML-driven processes, with a strong understanding of generative AI applications, preferably within content creation and/or localization for marketing.
- 2+ years in operations or process optimization roles in AI-driven environments.
- Expertise in data analysis, process troubleshooting, and performance improvement methodologies.
- Excellent communication skills with experience in training and mentoring cross-functional teams.
- Familiarity with programming or scripting languages (e.g., Python) is a plus.