Overview :
The Business Development Associate is responsible for developing new business relationships and serving as the first level of support to prospective and existing clients.
Position responsibilities:
- Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
- Identify prospective customers and individual organizations to focus on sales activities
- Develop new client relationships via cold calling, Internet, and trade shows
- In coordination with Sales Management, identify, qualify, develop and close sales opportunities
- Promote and educate clients regarding TransPerfect’s services
- Provide customer support and manage client expectations in liaison with the Production team
- Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
- Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
- Perform other special projects or duties when required
Essential skills and experience required:
- Minimum Bachelor’s Degree or its equivalent
- Superior written and spoken communication skills in English
- Ability to build and maintain relationships
- Motivated with a proactive attitude
- Results-driven, ability to work independently and take ownership
- Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Interest in Strategic Business Development and/or Client Services/Account Management as a long-term career path
- Professional experience in the Travel & Tourism industry (Travel Agencies, Airlines, Hotels, etc.)
- Previous Sales/Business Development/Account Management experience
- Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
Desired skills and experience:
- Native level of German, French or any other language
- Experience in translation/localization
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.
We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.
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