Localization Academy

Career Shift Opportunity for Call Center Agents (Project Coordinator)

❗ This job was posted more than 2 weeks ago and may no longer be active

Key Responsibilities:

  • Project Management: Oversee the entire localization process, from project initiation to completion.
  • Financial Management: Handle budgetary matters, including cost tracking, purchase order issuance, and invoice approval.
  • Issue Resolution: Identify and resolve localization issues, ensuring product quality and adherence to project requirements.
  • Status Reporting: Maintain regular communication with clients, corporate office, and peers, providing project updates and addressing concerns promptly.
  • Corporate Involvement: Participate in corporate management meetings, contributing insights and data from localization projects.
  • Continuous Learning: Stay abreast of industry trends and advancements in localization practices.

Essential Skills and Qualities:

  • Industry Experience: 1-3 years of experience in localization or related fields, preferably in call center environments.
  • Exceptional English Skills: Proficient in both verbal and written English communication.
  • Clear Presentation: Effectively present localization projects to clients and stakeholders.
  • Strong Organization and Leadership: Ability to manage projects effectively, delegate tasks, and motivate teams.
  • Proven Project Management Skills: Expertise in project planning, resource allocation, and risk mitigation.
  • Problem-Solving and Quality Focus: Sharp problem-solving abilities and attention to detail to ensure project success.
  • Adaptability and Teamwork: Thrive in a multilingual and multicultural environment, fostering positive teamwork.

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