The House of Mercier is delighted to announce exciting Italian-speaking roles available in Greece, complete with full relocation support! This is a unique opportunity for individuals who are passionate about customer service and language, and who want to immerse themselves in the beautiful culture and stunning scenery of Greece. As part of our dedicated team, you will provide exceptional support to our Italian-speaking clients, helping them navigate our services and ensuring they have a wonderful experience. If you’re ready to embrace a new adventure and develop your career, we want you to join us!
Responsibilities
- Deliver top-notch customer service to Italian-speaking clients through phone, email, and chat
- Manage customer inquiries related to products and services, ensuring accurate and timely responses
- Assist in translation and localization of company content for the Italian audience
- Document customer interactions thoroughly and manage follow-up communications to ensure satisfaction
- Work closely with team members to improve processes and enhance the client experience
- Stay informed about product knowledge, company updates, and market trends relevant to customers
- Engage in training and professional development activities to enhance your skills
Requirements
- Fluency in Italian and a strong command of English; additional languages are a plus
- Prior experience in customer service or a language-focused role is beneficial
- Exceptional verbal and written communication skills with a customer-focused attitude
- Strong problem-solving abilities and the capacity to handle various customer needs
- A collaborative spirit, able to work effectively in a team setting
- Willingness to relocate to Greece and adapt to a new cultural environment
- Enthusiasm for learning and growing in a dynamic, fast-paced environment
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More…