FREELANCE PROJECT MANAGER, TURKISH

We are the marketing localization people. Our vision is to blend the best of marketing and localization to drive customer success. We help our clients achieve the right balance of people, process, and systems needed to deliver lasting international growth and ROI.

THE ROLE

Our business is growing, and we’re looking for a talented PM with a can-do attitude, a willingness to learn and the desire to make your own opportunities as you grow with us. We value courage, autonomy, accuracy, collaboration, creativity, speed and proactivity. We are committed to a positive, open working environment that enables our people to develop and thrive.

As a Project Manager working closely with our Account Manager and wider London-based account team, you’ll be focusing on critical criteria-based and efficient review of title production work for our streaming client’s Turkish assets.

This role is responsible for gathering required assets from the client’s Content Partner, moving them through Artwork Creation with our internal and external design resources, managing the review process, and delivering back to our key client. This role will mostly be handled in Turkish, but will be working with English speaking design leads and Account Manager, so ability to communicate in both languages is key.

Delivering an excellent customer experience on each and every project is vital. Your remit will also include responsibility at project level for timeline planning, briefing, risk management and commitment to quality. You’ll need a track record of planning and managing complex projects and sharp attention to detail.

Key Responsibilities & Focal Points

• End-to-end project management for 1-4 Turkish titles per month. This is approximately 10-15 hours of work per week (current scope but may increase) and is equivalent to roughly 2 hours per day between 10am and 1pm for maximum overlap with Account Manager.
• Understand the scope and requirements (source content, design requirements, linguistic requirements, client goals, the deliverable, etc.) of all assigned title production requests.
• Own and manage the communication with the client throughout the project, always seeking ways to add value.
• Work closely with Design Lead and in-country designers to create assets and deliver in adherence to client schedules.
• Utilise JIRA, Client’s digital asset management system. , and internal tools to track titles throughout the entire workflow.
• Experience managing projects in both English and Turkish, and being able to switch between two languages when speaking to client and internal partners.
• Able to scale to handle multiple projects simultaneously while still maintaining accurate, on-time deliveries in accordance with established SLAs.
• Address any change requests to Client title production tickets. Identify requests which are outside of the original scope and then work with the Client to seek agreement on appropriate direction and action.
• Proactively identify areas of potential risk and address or escalate the issues as necessary.

YOU’LL HAVE…

• Excellent written and verbal communication skills in Turkish and English.
• 3+ years experience in localization or creative design, with knowledge of computational linguistics a plus.
• Extensive experience working with highly detail-oriented tasks.
• 2+ years of Project Management experience. Sound knowledge of Jira, Microsoft Office (Excel), Google Suite, and Adobe Creative Suite is desirable. Experience with Monday is a plus.
• Traffic coordination experience in a business-to-business agency environment, preferably in the marketing or creative services field.
• A desire to learn, be a team player and also able to work accurately, independently and autonomously with a strong customer service attitude.

YOU ARE…

• A self-confident, highly collaborative team player with a deep understanding of localization/design best practices specific to localization/design process and systems.
• A problem-solver. Working with others to overcome bottlenecks in process and identify broadscale standards to support scalable delivery comes naturally to you.
• A problem-lover, thriving on working through root causes, a track record of critical thinking, and implementing solutions with an ability to balance creativity and pragmatism.
• Excellent communicator, multilingual, organized and able to sift through changing priorities, skilled in helping others to succeed by establishing best practices, providing technical support, and helping to engineer processes.
• Flexible work schedule to allow for ad hoc requests

If you’re a collaborative problem-solver with a passion for localization and would like to join our amazing team of Wordbankers, please apply. The position is available as soon as we find the right person!

WHY WORDBANK?

At Wordbank, we’re more than just a marketing localization agency, we’re a community committed to transparency, social impact, and professional growth. We believe in fostering an environment that values collaboration, innovation, and personal development.

Values-led & People-first: Being values-led means operating to the triple-bottom-line standards of people, planet, profit. Put simply, we do business with integrity. We care. Not because it’s company policy or because caring sells, but because we’re passionate about what we do, who we are, and the difference we can make – not just to our clients, but to our staff, our resources, and our community.

We believe that our people are our greatest asset, that our culture sets us apart from most every competitor we face, and that our commitment to what we can achieve together is unrivaled in our industry.

We’re intent on standing out (and up) for what drives us. When our values (drive, connection, excellence, care, connection, creativity) come together, that’s the Wordbank difference. Our values inform our behaviours and decision-making in all that we do, and makes us who we are, striving to do, and be, our best for each other and our clients every day.

Transparent Culture of Feedback & Accountability: We believe in openness and honesty. Our transparent culture encourages open communication, feedback, and accountability at all levels to make sure everyone’s voice is heard and valued. Everyone should have the right information and context to make decisions in the best interests of the business.

Freedom & Flexibility that works for you: We are committed to providing a culture based on freedom and responsibility and we understand the importance of work-life balance. Embracing flexibility means offering remote work options, flexible hours, and tailored schedules that allow you to excel both personally and professionally. We also like to connect and engage so we ask any local Wordbankers to come into the office a minimum of 2-3 times a week.

Commitment to business as a force for good: Beyond business success, we are committed to making a positive impact on society and the environment. Through our work and initiatives, we volunteer and contribute to causes that matter, fostering a sense of purpose in everything we do. And we don’t just talk about things, we follow through with action. Our Denver office is a certified B Corporation and our London office is Investors in People: Gold, both stringent certifications that prove we’re walking the walk on our commitment.

Mentorship and development: We prioritize your growth. Join a team that values mentorship, coaching, and invests in your professional development. We want to empower you to find your path and we will support you in getting you to the next step.

We are looking for passionate people to grow the business (and themselves) with us. We care more about how you think than what you know. We work hard. We work smart. And we have fun with each other while we’re doing it.

We are an equal opportunity employer committed to attracting, retaining, developing, and promoting the most qualified people of all backgrounds, regardless of race, colour, age, religion, gender identity, HIV status, marital status, past or recent military status, past incarceration, sexual orientation, national origin, citizenship status, ancestry or any other characteristic, including any physical (including pregnancy) or mental disability, and/or any other protected class under federal, state, or local law.

We are happy to make reasonable accommodations to the recruitment process as needed.