Korean language specialist ( India) Remote.
Job description
Database Hygiene & Maintenance:
- Regularly audit and clean the Korean database to ensure accuracy and consistency.
- Correct and standardize double-byte characters in Salesforce.com.
- Manage duplicates and incomplete records for a streamlined database
Translation & Localization Support:
- Translate Korean text into English for accurate record updates and marketing initiatives.
- Assist marketers with interpreting Korean data and ensuring translations align with business objectives.
Lead-to-Account Matching:
- Improve lead-to-account matching processes for Korean data to enhance campaign effectiveness.
- Develop strategies to link leads to the correct accounts based on local nuances.
Proactive Problem Solving:
- Identify and address database issues before they impact marketing efforts.
- Collaborate with the global marketing and sales teams to align on data standards.
Marketer Support:
- Act as a point of contact for database-related queries from marketers focusing on the Korean region.
- Provide training or guidance on best practices for managing Korean data within Salesforce.com.
What You Will Bring
Language Skills: Proficiency in Korean and strong command of English.
Technical Skills:
- Experience with Salesforce or other CRM platforms.
- Understanding of double-byte character systems and their application in databases.
Analytical Skills: Ability to analyze data and resolve issues effectively.
Experience:
- 2–4 years of experience in database management, marketing operations, or a similar role.
- Prior experience working with Korean data is a plus.
Preferred Qualifications:
- Knowledge of lead management, segmentation, and data enrichment techniques.
- Familiarity with marketing automation tools or business application tools
- Experience working in a global team or supporting multilingual databases.
Soft Skills:
- Excellent attention to detail and problem-solving skills.
- Strong communication and collaboration abilities.
- Proactive and self-driven with a commitment to delivering high-quality work