Localization Academy

Localization Account Manager

❗ This job was posted more than 2 weeks ago and may no longer be active

About Us:

Bayantech is a leading professional language service provider, specializing in certified, high-quality, and innovative translation and localization solutions across more than 260 languages. Our dedication to excellence and cutting-edge technology positions us at the forefront of the localization industry.

We are seeking a skilled and motivated Account Manager to join our team and contribute to our ongoing success.

Responsibilities:

  • Act as the primary point of contact for all client account management matters.
  • Foster and maintain robust, long-lasting relationships with clients.
  • Negotiate and finalize contracts to maximize profitability.
  • Cultivate trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
  • Oversee the timely and effective delivery of our solutions, aligning with client needs and objectives.
  • Provide clear and consistent communication regarding the progress of initiatives to both internal and external stakeholders.
  • Identify and develop new business opportunities with existing clients and pinpoint areas for improvement to achieve sales targets.
  • Monitor and forecast key account metrics, including quarterly sales results and annual projections.
  • Prepare and present comprehensive reports on account status.
  • Collaborate with the sales team to identify and capitalize on growth opportunities within the designated territory.
  • Address and resolve challenging client requests or escalations as necessary.

Requirements and Skills:

  • 2-4 years of experience within the localization industry.
  • BA/BS degree in Business Administration, Sales, or a related field.
  • Proficiency in English, both spoken and written.
  • Proven ability to communicate, present, and influence stakeholders at all organizational levels, including executive and C-level.
  • Extensive experience with CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office Suite, particularly MS Excel.
  • Demonstrated capability in delivering client-centric solutions that meet specific needs.
  • Strong multitasking skills with an acute attention to detail.
  • Excellent listening, negotiation, and presentation skills.
  • Superior verbal and written communication abilities.

What We Offer:

  • Hybrid work model, offering flexibility between remote and on-site work.
  • Opportunities for professional development and career advancement within a leading company in the localization and translation sector.

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