Job Title: Enterprise Localization Program Manager
Location-Type: Remote
Start Date Is: ASAP
Duration: 12+ months with opportunity for extension or conversion
Day to Day
- Focused on tools and processes for localization for 40 different languages
- Work on a small team
- Must understand localization tools and how they work
- Receive projects from all product groups AT company. This person will receive request, setup discovery calls, ask the right questions(what is the source of this data, do I have a connection to my tools, do I need to build this) talk to the person making the request – content owner, make sure they’re in the workflow for tracking purposes.
- Understand the need for translation aids, screenshots, glossaries etc.
- Determine what needs to be done to delegate within the tool
- Engage with external agencies or work with AI tools
- Run quality estimation steps, evaluate outcomes, manage manual reviews with agencies, receive quotes, approvals and implement/close the loop with ppl who brought in the request.
- Send project back to the staging environments for engineering to bring into production
Must Haves
- 10+ years of experience in Localization
- Experience with applying AI tools to localization teams
- NMT (Neural Machine Translation) or LLM
- Quality estimation tools experience
- Enterprise SaaS experience
- Experience with Scrum methodology and ability to collaborate with technical teams
Nice to Haves
- Consulting or Services industry experience
- Experience with Crowdin