Title: Project Coordinator II
Location: Remote in Bay Area, CA
Duration: 12 Months
Overall Responsibilities:
- Work closely with key partners on Client’s i18n localization team, cross-functional teams, and vendors in supporting operations specific to GenAI Linguistic, evaluation and annotation services and other localization services the team provides to company-wide stakeholders.
- Triage, scope and process incoming requests, create and submit tasks, and monitor task progress until completion.
- Connect directly with requesters when more information or due date/scope negotiation is required towards making their request actionable.
- Make sure tasks assigned to vendors and/or internal partners are clearly defined and understood, in terms of the work expected from them, task priority level, and deadline.
- Keep requesters informed of progress and of any potential delays specific to their request
- Help educate requesters towards them meeting requirements and following best practices in the future.
- Contribute to internal team workflow/process optimization and documentation.
- Identify and flag workflow, process, tooling or other issues and opportunities for improvement/efficiency.
Mandatory Skills
- 1-3 years of experience in localization project management and relevant task management
- Basic knowledge of and experience in using Meta AI and other GenAI/AI products
- Experience with 3rd party or proprietary localization, content, task management and translation/CAT tools/systems, and in processing various file formats though localization flows
- Experience developing process/user support documentation
- Ability to communicate clearly and effectively, verbally and in writing
- Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
- BA/BS in technical or other related discipline, or equivalent experience
Nice to Have Skills
- Knowledge of standard web technologies and coding languages such as PHP, XHTML, HTML, XML,CSS, JavaScript
- Skills in work and task prioritization and organization
- Passion for and record of optimizing processes/workflows
- Familiarity with products (Facebook, Instagram, Messenger, WhatsApp, Oculus…)
- Some engineering and/or hands-on programming experience
- Knowledge of additional languages other than English
Compensation:
The estimated pay range for this position is USD $45.00/Hr – USD $55.00/Hr.
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.