Job Purpose
Under the supervision of a Senior Project Manager, the Project Coordinator is a key member of a Project Management team, working closely with Technical Services and Linguists. The Project Coordinator is responsible for day-to-day project activities based on predefined production requirements and communicated project scope. Tasks may include but are not limited to: project set up, scheduling, quote preparation, project file organization, placing tasks with linguists, Quality Assurance, and on-time client communication/delivery.
The Project Coordinator will actively participate in internal team meetings to discuss open and emerging business issues for assigned projects and make recommendations for improvements.
Key Responsibilities
§ Support team with regards to client requirements, needs and requests such as asset management, reporting, and meetings
§ Engage in standard quote preparation
§ Launch and coordinate standard projects which includes functions such as scheduling, resource allocation, and work assignments
§ Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance
§ Keep project schedules on track and ensure on-time delivery
§ Ensure projects are completed within budget
§ Create and send POs to external resources
§ Ensure project resources have the necessary tools and information to accomplish tasks
§ Alert resources of schedule or scope changes
§ Support project team members as necessary to perform and complete daily project tasks
§ Make recommendations for process improvements to have a positive impact on profitability and/or quality
§ Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective completion and shipment of projects.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Skills & Experience
§ One to three years of hands-on experience coordinating projects within the localization or translation industry
§ Demonstrated successful customer service/account management experience, generally a minimum of one year Computing skills, including experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools)
§ Strong organizational skills in a fast-paced, deadline-driven environment
§ Ability to prioritize and coordinate competing work demands and maintain composure under pressure.
§ Quality focus and detail oriented.
§ Fluent communication skills of written and verbal English
§ Ability to report work orally and in writing as required.
§ Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Adobe Acrobat, CAT Tools, Office 365/Teams, CRM or other production software).
§ Ability to resolve customer service and production issues in a professional and efficient manner.
§ Four-year college degree or equivalent in Business, English, Foreign Language, Social or Applied Sciences, or other related field
Life at RWS – If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.