Performs a variety of administrative and coordination functions to support the Translation and Resourcing teams to deliver high quality results and on time delivery of translation projects. Applies working knowledge of the translation function and coordination skills to ensure effective resourcing and delivery of translation projects.
This is a great opportunity for recent translation graduates or workers with administrative or project management experience but no translation degree to start in an entry-level role in the Localization Industry in an administrative role.
Key Responsibilities
- Operational Excellence – Contacts freelance translators using the vendor database to staff translation projects. Communicates with manager and/or team on status of requests in a timely fashion. Ensures a high level of accuracy in the vendor database by ensuring Supply Chain update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators.
- Delivers Quality, Value, and Results – Ensures qualified resources are identified by clarifying requirements for resources up front (e.g., specific skills, profile, availability). Monitors schedules of freelancers and alerts manager/team of potential resourcing conflicts (e.g., holidays, vacations.) Highlights new resources and performance histories/skills to team in order to identify the best resource for the project.
- Functional Excellence – Actively learns about processes, policies and tools (e.g., vendor database) in order to perform his/her work efficiently and effectively. Learns strategies to identify the best resources for projects (e.g., understanding skills, search/selection techniques, resource planning.)
- Relationship Building – Builds strong relationships with team members by demonstrating strong communication skills (e.g., clarifying requirements, providing timely updates). Works collaboratively with the Supply Chain team to ensure updates to the database. Demonstrates a high degree of professionalism when working with external vendors and freelancers.
Skills & Experience
- Full Professional Proficiency in English (mandatory);
- Degree in Translation, Languages, Administration and similar or experience in Project Management or Administrative Assistance;
- Strong organizational skills and attention to detail;
- Ability to work under pressure to meet deadlines;
Life at RWS – We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all – any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.
We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.
Recruitment Agencies:
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Every RWS story starts with an application and our aim is to ensure every applicant has a world-class experience at every step. We are an equal opportunity employer where we promote diversity and inclusion and our assessment process is designed for you to showcase your experience, skills and fit to our values. When you apply for a role at RWS, anywhere in the world, we want you to have the opportunity to understand who we are, what we do for our clients and to meet with people who will inspire you and answer your questions. At no stage will RWS ask an applicant to pay for any aspect of your assessment, on-boarding or training.