About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Trip.com is now offering a chance for eager individuals seeking to master “Glocalization” from basic to advanced levels, all while engaging in real-world projects across the globe. You will have chance to collaborate with a diverse global team spanning Asia, Europe and Latin Americas.
In this Role, you’ll get to
* Site localization: Understand website contents and suggest on site content improvement.
* Product localization: Understand local users’ behavior and suggest on product improvement that serves local customer’s preference.
* CRM marketing: Understand each step of customer acquisition funnel and improve funnel conversion rate
* Conduct local competitor studies
* Proofread site contents and suggest for better translation
* Test online/app product and suggest for change in existing feature or suggest new features
* Work with internal stakeholders including HQ to reflect the changes on website/app.
* Understand important customer acquisition funnel, suggest on new features to improve funnel conversion rate and customer satisfactions.
* Support in drawing up and executing promotional campaigns.
* Assist in creating contents for various marketing channels, including email newsletters, and the website.
* Actively think along and contribute to brainstorming session for new marketing initiatives.
What you’ll Need to Succeed
* Fluent in Mexican Spanish
* Business proficiency English
* Attention to details
* Positive and can-do attitude
* Communication and teamwork skills
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
References
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1. https://www.youtube.com/watch?v=w4D31J3atps
2. https://www.youtube.com/watch?v=KQSUxvFTyqM