Job Description
Find below the KRA for your ease.
- Manage & execute day-to-day tasks inclusive of all activities that ensure timely project deliveries like file engineering, vendor search and onboarding, coordination with internal teams and vendors, and conducting quality checks.
- Supervise, manage & lead team members under their command such that projects are executed timely.
- Tackle & overcome problems in the execution of projects ensuring high-quality delivery of services.
- Ensuring accurate and process-driven PMS & FMS platform usage throughout the project execution journey.
- Accompanying and assisting account management representatives in client escalation calls Build rapport with the linguist vendors.
- Assist linguist vendors with payment or any other grievance ensuring high vendor satisfaction.
- Create daily, weekly, and monthly reports for the reporting managers.
Responsibilities
Requirements:
Experience from localization background, Good communication skill, interspinal skill
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