Localization Academy

Project Coordinator II

Title:Project Coordinator II, Req# 33041341

Location:Austin,TX(on-site first 90 or so days, then moved to hybrid)

Contract: 12+ Month

Job Description

As Terminology Manager on the LQA team, you bring outstanding attention to detail and technical skills to ensure that our linguistic assets are kept in sync and abreast of the times. You will help us update outdated terms as needed and lead the implementation with the support of on-site vendors, and DRIs who are native-level speakers. You will closely collaborate with vendors, localization project managers, lab operations staff, and language leads across the organization to ensure that terminology is kept consistent for all lines of business that we serve.

The environment is fast-paced, requiring the ability to work autonomously while handling aggressive delivery schedules, as well as strong collaboration skills to find the needed answers. The right mix of attention to detail and problem solving skills to improve existing processes and tools will help you see the big picture beyond the specific language needs.

Responsibilities

  • Create, manage and maintain glossaries, style guides, and other linguistic and cultural assets in up to 40 locales, using our in-house tools.
  • Collect feedback from various stakeholders to establish quality requirements and connect with the Localization QA team when those requirements are not met.
  • Collaboration with cross-functional teams across multiple time zones.
  • Beyond reporting on issues found, provide pertinent information and follow solutions to their conclusion.
  • Gather feedback and recommendations from various stakeholders and flag potential language and cultural sensitivity issues.
  • Look for opportunities to optimize workflow, tools, and processes to help the team scale.
  • Implement and foster globalization/internationalization/localization best practices.
  • Create/Maintain/Update related documentation.
  • Check reference documentation and support validation as needed.
  • Check and maintain accuracy of records.
  • Assist in the assessment/communication of language needs for the UI Localization labs.
  • Manage daily and long term coverage and look for solutions as needed.
  • Create/manage tasks in an agile project management tool.
  • Co-host/Participate in internal team meetings.
  • Oversee review process and help treat data.
  • Anticipate tool training needs and create new tasks for vendors to take on.
  • Reply/manage/resolve/distribute bugs.

Preferred Skillsets

  • High attention to detail with an ability to see the big picture and to handle some ambiguity.
  • Excellent problem-solving skills.
  • Strong familiarity with client ecosystem (hardware, software, and services).
  • Sufficient understanding of software development lifecycle.

Native-level fluency in a language other than English a plus.