Localization Academy

Project Coordinator II

Responsibilities

Create, manage and maintain glossaries, style guides, and other linguistic and cultural assets in up to 40 locales, using our in-house tools.

Collect feedback from various stakeholders to establish quality requirements and connect with the Localization QA team when those requirements are not met.

Collaboration with cross-functional teams across multiple time zones.

Beyond reporting on issues found, provide pertinent information and follow solutions to their conclusion.

Gather feedback and recommendations from various stakeholders and flag potential language and cultural sensitivity issues.

Look for opportunities to optimize workflow, tools, and processes to help the team scale.

Implement and foster globalization/internationalization/localization best practices.

Create/Maintain/Update related documentation.

Check reference documentation and support validation as needed.

Check and maintain accuracy of records.

Assist in the assessment/communication of language needs for the UI Localization labs.

Manage daily and long term coverage and look for solutions as needed.

Create/manage tasks in an agile project management tool.

Co-host/Participate in internal team meetings.

Oversee review process and help treat data.

Anticipate tool training needs and create new tasks for vendors to take on.

Reply/manage/resolve/distribute bugs.

Preferred Skillsets

High attention to detail with an ability to see the big picture and to handle some ambiguity.

Excellent problem-solving skills.

Strong familiarity with Client ecosystem (hardware, software, and services).

Sufficient understanding of software development lifecycle.

Native-level fluency in a language other than English a plus.

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.