Localization Academy

Project Manager

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Under the direct supervision of a Team Lead, the Project Manager is a key member of a project team, working closely with Project Managers across APAC, Technical Services and Quality Assurance. The Project Manager is responsible for successful execution of quotes and projects of varying complexity and scope and managing the work of multiple client accounts to ensure client satisfaction, establish consistent high-quality on-time deliverables as well as identify and grow the account’s potential based on predefined objectives. The Project Manager will prepare client quotes and the project process as needed as well as address issues escalated from others.


The Project Manager serves as primary client contact for assigned accounts from the South Korea Financial and Legal market and supports Team Lead as needed. The Project Manager meets with the various teams to discuss open and emerging business issues for assigned accounts as well as to make recommendations for improvements. The role may lead implementation of new initiatives and complete special projects as needed.


About Regulated Industries


RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).  


Key Responsibilities


  • Serve as a primary point of contact to client to maintain good client relationships
  • Overseeing and executing a full cycle of localization projects from a range of legal and financial clients.
  • Engage in quotation and proposal preparation including complex and strategic requests
  • Launch and coordinate standard and complex projects which includes functions such as project planning, negotiating budgets, scheduling, resource allocation and work assignments
  • Close financial monitoring and control of projects through available tools and systems
  • Identify, communicate, and manage production risks as appropriate to eliminate potential pitfalls or obstacles, or escalating to manager as appropriate
  • Make recommendations for process improvements to have a positive impact on profitability and/or quality
  • Ensure ISO requirements are being met
  • Support team members as necessary to perform and complete daily project tasks


Skills & Experience


  • Educated to a Degree Level
  • Korean-native with good written/verbal skills in English for internal and external communication and meeting purpose
  • 3-5 years of hands-on experience managing a full cycle of projects within the localization or translation industry
  • Successful customer service/account management experience, generally a minimum of two years
  • Computing skills, including good Microsoft Office skills and experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools) and QA tools
  • Good presentation skills
  • Team player, willing to be devoted into the team building
  • Proactive approach, analytical and structured problem solving
  • Ability to keep calm in a pressured environment
  • Ability to carry out assigned tasks with a high degree of independence and ownership
  • Ambitious, with a desire to learn and progress