Localization Academy

Senior Associate Resource Coordinator

❗ This job was posted more than 2 weeks ago and may no longer be active

Performs a variety of administrative and coordination functions to support the Translation and Resourcing teams to deliver high quality results. Applies working knowledge of the translation function and coordination skills to ensure effective resourcing of translation projects.


Key Responsibilities


  • Operational Excellence – Contacts freelance translators using the vendor database to staff translation projects. Communicates with manager and/or team on status of requests in a timely fashion. Ensures a high level of accuracy in the vendor database by ensuring Supply Chain update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators.
  • Delivers Quality, Value, and Results – Ensures qualified resources are identified by clarifying requirements for resources up front (e.g., specific skills, profile, availability). Monitors schedules of freelancers and alerts manager/team of potential resourcing conflicts (e.g., holidays, vacations.) Highlights new resources and performance histories/skills to team in order to identify the best resource for the project.
  • Functional Excellence – Actively learns about processes, policies and tools (e.g., vendor database) in order to perform his/her work efficiently and effectively. Learns strategies to identify the best resources for projects (e.g., understanding skills, search/selection techniques, resource planning.)

    Relationship Building – Builds strong relationships with team members by demonstrating strong communication skills (e.g., clarifying requirements, providing timely updates). Works collaboratively with the Supply Chain team to ensure updates to the database. Demonstrates a high degree of professionalism when working with external vendors and freelancers.

Skills & Experience


  • PC literate with good experience of Microsoft Office, especially Word and Excel
  • Major in Japanese is preferred. Have the certificate of NSS8 or N1 for JLPT.
  • English is fluent, CET-6 preferred or at least CET 4.
  • Over 3-5 years working experience with more than 2 years project management experience. Work experience in localization industry can be plus.
  • Ability to prioritize and to work to tight deadlines
  • Good at planning and result oriented
  • Advanced verbal and written communication skills with an excellent telephone manner
  • Proactive and flexible approach, reliable and systematic
  • Proactive and flexible approach, reliable and systematic
  • Experience with Translation Memory tools is an advantage

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