ROLE PURPOSE
Provides coordination inside the Localisation Team. The Senior Localisation Specialists coordinates the localization planning and implementation at study level, and facilitates the delivery of translations deliverables including eCOA, text translations, subtitling, voiceover, and linguistically validated translations for assigned data quality projects. S/he will assume oversight of select projects as assigned. Will also be actively involved in localization services design, effectively participating also in bidding phase and project scoping. Acts as Vendor Manager for the 3rd party Translation Vendors assigned and is a Sponsor-facing role, acting also as internal resource pool manager.
Senior localization specialist is also the 1st level escalation point related to Localization.
K EY ACCOUNTABILITIES (maximum 10)
- Is accountable for successful delivery of localisation activities, to meet key project milestones within the expected quality level, whilst adhering to Good Clinical Practice (GCP), Signant Health processes and regulatory compliance.
- Maintains a close working relationship with the project team . Is responsible to assure that key stakeholders / premier client requirements are met and that processes are aligned with Signant Health best practices and consistently applied.
- Key participant in process improvement activities, assuring adherence within the Localisation Team
- Raise quotes, POs, confirm invoices as per internal processes
- Supports the localisation process of eCOA solutions and manuals (eg. Quick reference guides, Device labels, Site manuals for some countries) with translations;
- Support the planning for the localisation team including resource, workload and capacity management. Acts as resource pool manager inside the team.
- Engage with, coordinate and communicate with translation vendors regarding project status and logistics. Act as Vendor Manager over the performance of the 3rd party Translations Vendors assigned
- Prepare project status reports including weekly/monthly metrics for manager and department reporting
- Create an environment with good morale and a strong work ethic, minimizing staff turnover
DECISION MAKING AND INFLUENCE
The Senior Localisation Specialist will coordinate the language services for high complexity projects and will streamline work with Translation Vendors,agreeing on quotes and creating Purchase Orders.
Knowledge, Skills & Attributes
- Understanding and/or experience of clinical trials/pharmaceutical industry is an advantage, but not mandatory;
- With at least 3 years office experience;
- Technical background would be an advantage;
- Must have excellent time management, communication (oral and written), and organizational skills;
- Must have solid MS Office Suite experience – Word, Excel, PowerPoint preferred;
- Must be able to communicate effectively with all members of Global Project Management teams
- Able to multi-task and work with multiple team members;
- Must be detail orientated;
At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
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