Senior Localization Producer

JOB TITLE: Senior Localisation Producer

COMPANY: PPC Creative Limited

REPORTING TO: Senior Account Director

DEPARTMENT: International Marketing Services

COMPANY OVERVIEW

PPC Creative Limited is a market-leading International Creative Production agency that combines a dedicated award-winning creative team with unparalleled post-production facilities.

With offices in London and LA, PPC offers a full agency cross-platform service that delivers on brief, on budget and on schedule. Our commitment, our passion and our attention to detail can be seen on-screen in each job we do.

ROLE OVERVIEW

The Senior Localisation Producer is situated within our International Marketing Services department in London and responsible for providing the highest level of customer service to a major film studio client. Working as part of the Account Management team, the Senior Localisation Producer will act as the primary point of contact for a number of the studios international distribution territories to ensure their film marketing materials are localised and delivered to the client on time, budget and to the highest standard. The Senior Localisation Producer will work alongside the in-house production teams to ensure that the postproduction of localised assets flows efficiently, on time and meet client deadlines. They will be responsible for the day-to-day management of 2 Localisation Producers. They will also provide additional support to the Senior Account Director with duties including client home office communication, liaising with our LA office, assisting with monthly finance and holiday cover.

MAIN RESPONSIBILITIES

• Primary point of contact for international client offices. Responding to them in a timely manner and liaising with them to understand their localisation needs.
• Undertaking any creative requests from clients, ensuring they are executed to high standards, on budget and delivered on time.
• Developing and nurturing client relationships and assisting the Senior Account Director with client head office communication. Providing additional support to the Director as needed.
• Financial management, including creation of POs, estimates and invoicing on Filemaker.
• Managing a team of 2 Account Managers. Providing mentorship, guidance and assist with their development. Undertaking 1 to 1s. First escalation point for the AMs.
• Ensuring client projects are delivered to the highest possible standard and deadlines are met.
• Working with internal production teams to ensure AV assets are localised in house in a timely manner, to a high standard and meet the client’s deadlines.
• Helping to assess and triage competing deadlines across all territory requests in a given day/week. Working with the schedulers to ensure high-priority items are always first up.
• Working alongside colleagues in PPC’s LA office to ensure workflows run smoothly and help identify efficiencies.
• Identify and pursue growth opportunities with existing and new accounts.

SKILLS & EXPERIENCE

• At least 3 years’ experience of working within an agency in an account handling and client facing role.
• First class customer service and communication skills and effective at building strong relationships with clients.
• Understanding that our clients expect flexible working hours.
• 2 years management experience.
• Ability to work collaboratively in a fast-paced team environment and manage multiple stakeholders.
• Extremely organised and high degree of initiative.
• Ability to communicate with both internal and external contacts at all levels in an assertive yet calm and polite manner.
• Strong problem-solving and decision-making abilities.
• Organised and unflappable with the ability to manage multiple projects and clients.
• A thorough understanding of the localisation process.
• Working knowledge of the post-production process, including editing, GFX and audio creative & finishing processes.
• Technical understanding of delivery format and production processes; ranging from DCP theatrical specs, HD/SD digital broadcast specs and additional file formats.
• Fluency in a European language desirable.