As a Solutions Consultant (Presales) for the DACH region, you will play a pivotal role in driving the adoption of RWS Linguistic AI solutions across the enterprise, LSP, and public sector market segments. You will work closely with the sales team to understand customer needs, showcase the value of our solutions, and provide expert guidance throughout the sales cycle. This position requires a dynamic, self-motivated professional with strong work ethics who thrives in a fast-paced, evolving industry.
About Linguistic AI
Artificial Intelligence (AI) revolutionizes the way of creating, managing, translating, and makes sense of content, in any language, globally.
From linguistic AI technologies that are customizable, scalable, and secure, to reliable data labeling and real-time data insights, our advanced and trustworthy AI solutions give our customers a competitive edge in the digital world.
Key Responsibilities
Solution Expertise:
- Develop a deep understanding of RWS Linguistic AI products, including translation management, terminology management, and machine translation solutions.
- Develop a good understanding of adjacent RWS solutions, including content management platforms and expert linguistic services.
- Stay updated on industry trends, competitive solutions, and emerging technologies.
Customer Engagement:
- Collaborate with the sales team to understand customer requirements and provide tailored solution recommendations.
- Build relationships with enterprise, LSP, and public sector customers, acting as a trusted advisor for their linguistic AI needs.
Presales Activities:
- Prepare and deliver compelling product demonstrations, presentations, and workshops that address customer pain points.
- Manage and coordinate product trials and proof-of-concept (POC) projects to showcase solution capabilities.
- Respond to requests for proposals (RFPs) and questionnaires, ensuring high-quality and timely submissions.
Collaboration:
- Liaise with internal teams, including product management and engineering, to address customer feedback and ensure solution alignment with customer needs.
- Partner with the sales team to develop winning strategies for accounts and opportunities.
Technical Support:
- Assist with integration discussions, providing technical expertise on APIs, workflows, and deployment options.
- Offer post-sales support during solution onboarding and implementation phases when needed.
Skills & Experience
Required:
- Proven experience in presales, solutions consultant, or similar roles, preferably in the translation, localization, or content management industry.
- Strong knowledge of translation workflows, terminology management, and/or machine translation technologies.
- Experience working with enterprise customers and navigating complex sales cycles.
- Exceptional presentation and communication skills, both written and verbal.
- Ability to manage multiple priorities in a dynamic environment with shifting demands.
- Proficiency in German and English (written and spoken).
Preferred:
- Familiarity with the DACH region and its unique market dynamics.
- Technical knowledge of content management systems (CMS), APIs, and enterprise software integration practices.
- Understanding of AI-driven solutions and their application in linguistic workflows.
- Experience working with government customers or regulated industries.
Life at RWS
At RWS, we’re here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.