Localization Academy

Technical Support Specialist – German Speakers

🌟 Join the Revolution! 🌐

At our organization, we’re not just a company; we’re a thriving community with a mission to elevate our team and conquer new horizons. 🚀 From our humble beginnings in 2020 with three passionate minds, we’ve blossomed into a powerhouse of 300+ experts across Lisbon, and now we’re spreading our wings to enchant Barcelona. 🌍

Why us? 🤔 Because we believe in fostering growth opportunities for every team member. YOU matter here! As we expand, we hold onto our close-knit roots, offering a work environment where your contributions truly make a difference.

🌈 YOUR MISSION IN THIS REVOLUTION: 🌈

  • Provide exceptional technical support across European markets.
  • Communicate promptly and professionally with customers via various channels.
  • Transform customer complaints into smiles, aiming for continuous satisfaction.
  • Be the go-to person for processing requests, tickets, and orders.
  • Maintain a respectful and solution-oriented approach in all communications.

🌟 WHAT WE EXPECT:🌟

  • Excel in communication and teamwork.
  • Bring a positive attitude, customer-centric approach, and proactivity.
  • Thrive in delivering results independently and adapt in ad hoc situations.
  • Are ambitious, value collaboration, and love sharing experiences.
  • Demonstrate reliability, trustworthiness, and hold a high-school diploma or higher.
  • Boast over 2 years of Customer Support/Technical Support experience.
  • Fluent in German.
  • Have a B2 level of English to ensure seamless communication.

💼 WHAT WE OFFER: 💼

  • Fully paid onboarding period to kickstart your journey.
  • Unmatched career progression and continuous support for your professional growth.
  • A vibrant, multicultural work environment fostering excellence.
  • Exciting team-building activities organized by our organization and its amazing members.
  • Competitive entry-level salary package (including transportation allowance) with performance bonuses.
  • All the necessary tools provided by the company for your success.
  • Private medical insurance post-probationary period.
  • Permanent Contract with the company!
  • Localization: Saldanha (on-site job)
  • Start date: ASAP

Ready to revolutionize your career?

Join us and let’s build the future together! 🚀✨