Localization Academy

Training Coordinator

⚠️ This job was posted more than 2 weeks ago and may no longer be active

Join one of the leading Translation & Localization Companies in the world! Future Group Company has been leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA.

Key Responsibilities:

  • Collect, research, record, transcript -if needed- training content (Material).
  •  Keep all training agendas updated as well as the training content database or bank.
  •  Control sharing any training handouts or material and take necessary security measures.
  • Manage, coordinate & control On-Boarding and on Job training requests according to process.
  • Ensure a smooth delivery for all active training programs and report any obstacles or defects.
  • Update all training reports online and develop monitoring reports as process requires.
  • Gather feedback from trainees, management, employees& other departments regarding the effectiveness of completed training courses and constantly seek to improve.
  • – Update& communicate training Batch performance reports with concerned parties.
  • – Follow& Apply batch handover deliverables checklist (tech-compliance, scores, certificates, etc.)
  • – Flag & escalate any trainee, trainer performance inconsistency during training.
  • Facilitate& govern coaching sessions for performance inconsistency assisting program supervisor.
  • Ensure that managers (mentors) assign the correct training profiles to all individual employees based on job requirement profiles.
  • – Update & communicate Training performance reports for each Batch with concerned parties.
  • – Update & communicate Mentor performance review for each Batch with concerned parties.
  • – Oversee & control Batch handover for each Batch with concerned parties.
  • promote an environment of teamwork and collaboration by sharing information, or issues with solving problem attitude.
  • Ensure that training programs are uploaded, reviewed, and published on an e-learning platform.
  • Enroll and provide support users on LMS.
  • Collect feedback from trainees, management, employees& other departments on our e-learning solutions on LMS.
  • Suggest ideas to smooth, engage, and promote our e-learning experience.
  • Create and manage E-learners database, while tracking their training performance.
  • Adopt and participate in an environment of teamwork, flexibility, accountability, and collaboration with a problem-solving mindset.

**Disclaimer: Tasks and duties are subject to change due to our dynamic business needs.

Requirements:

  • Previous training experience is preferred.
  • Excellent in MS Office is a must.
  • Ability to follow and repeat procedures and standards with attention to detail is a must.
  • Excellent verbal and written communication skills.
  • Ability to independently prioritize work.
  • Ability to solve problems using good judgment and discretion.
  • High degree of customer service working with all internal levels of the organization.
  • Team player with demonstrated strong interpersonal skills and ability to build effective working relationships.

  • Working conditions:
  • Flexible in working in the US shift, 4 pm – 1 am Egypt time.
  • Hybrid: 2 days onsite, and 3 remotely