Localization Academy

Training Supervisor

Responsibilities:

The Training Supervisor will lead the execution and localization of global programs to ensure programs and formats are support local brand initiatives. This position responsible for Vietnam and Myanmar markets.

  • Translate business objectives into training needs by understanding the business priorities and its implication on the field selling approach.
  • Play a key role on translations, adaptation and customization of training materials.
  • Lead retail actions plans, follow ups, KPI tracking and measure success.
  • Develop training modules and guidance according to training needs.
  • Conduct product knowledge and selling technique training programs to frontline staffs.
  • Deliver classroom training and field coaching sessions in active learning methods.
  • Monitor and evaluate frontline staffs performance.
  • Create selling script according to sales / promotion strategy.
  • Assist Marketing team for doing online livestream.
  • Work with Retail and Marketing team to formulate retail strategy and assist retail staff for execution.

Requirements:

  • Minimum of 5 years working experience in a similar capacity, preferably in the beauty retail industry.
  • Knowledge of Spa treatments and services training is highly preferred.
  • A team player, mature, confident, positive mindset with good people skills.
  • Excellent communication, selling and teaching skills.
  • Able to communicate effectively with frontline team.
  • Proficient in Vietnamese and spoken and written English.
  • Proficient in Microsoft Office, especially PowerPoint presentation.

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