Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media – both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
- The Role:
We are looking for a pioneering, innovative account manager to further inspire our clients and agency partners to deliver the marketing campaign of tomorrow and beyond. Your responsibilities will include:
- Day-to-day contact and coordination between Hogarth Transcreation Management, Production Teams (Digital/Print/Broadcast), client stakeholders and linguist teams
- Maintain strong communication skills with clients and demonstrate a clear understanding of the brand. Strive to improve client and stakeholder relationships
- Respond to client language briefs / campaigns and full management of multilingual projects from briefing / planning through to delivery
- Be on hand to take care of client queries / questions throughout the language process, and act as a language advisor for the client where required
- Highlight, escalate and address quality control issues
- Distribute contact reports and agendas
- Manage agreed budgets and administration
- Prepare accurate cost estimates against the agreed rate card
- Assist with financial reporting and smooth running of the finance function
- Respond to information requests from Senior Transcreation Account Managers / Transcreation Team Leads and support by supplying client management information and reporting
Requirements:
- Proven experience of working in a Localization Project Management role
- Proven experience of managing and servicing international client accounts in multiple markets with multiple stakeholders
- Strong communication skills including solid experience in client communication
- Fluent oral and written English is essential, and any other language capabilities are desirable
- Highly organised, detail-oriented and customer-focused with a clear understanding of international brand challenges
- High level of IT literacy and numeracy skills
- Strong skills in prioritization, multi-tasking, time management and attention to detail
- Proven team working skills
- Quality Management experience
- Ability to innovate, be analytical, and think ‘outside of the box’
- Resilience and ability to work under pressure
- CAT Tool / TMS experience
- Ability to work UK business hours (ie. 9am – 6pm UK time)
- Experience in Transcreation discipline
- Production (Digital/Print/Broadcast) / DTP experience
- Vendor Management experience
Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact careers@hogarth.com if you need the job advert or form in another format.
Data
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