About Process9
Process Nine is a leading language localization technology company headquartered in Gurugram. Our platforms, MoxVeda and MoxWave, enable businesses to reach non-English speaking customers worldwide through multilingual digital transformations. We provide solutions for websites, apps, chatbots, documents, and more, making businesses 360 degree multilingual.
Position: Translation Project Manager
Locations: Pune (On-site at client location)
Person will need to travel to Gurgaon sometimes for training
Job Responsibilities:
· Manage the timely flow of all localization project actions from initiation to delivery, ensuring that projects meet quality and turn-around time
· Manage client relationships and serve as primary day-to-day contact for external clients.
· Proactive and effective communication with internal and external translation team, at all levels
· Develop processes and methodologies to ensure project success and value added to customers
· Responsible for sourcing of freelance translators as & when required
· Closely monitor projects via effective use of standards, systems and quality processes
· Escalation points for clients and internal resources on assigned accounts
· Resolve client issues
· Provide project and account reporting as requested
Desired Profile
- Minimum 4 years’ of industry experience
- Strong communication skills both written & verbal
- Good problem-solving skills
- Ability to prioritize and manage multiple projects simultaneously
- Attention to detail and strong organizational skills