Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The organization operates multilingual customer service operations in over 29 countries, supporting a wide range of languages including Russian, English, Spanish, French, and many others. Grupo Noa International focuses on inbound customer service, outbound lead generation, and upselling, providing clients with flexible, high-quality call center solutions. The company’s fully virtual structure offers remote opportunities and exposure to global customers in diverse markets.
Role Description This full-time remote role is for a Russian Medical Interpreter supporting patients, healthcare providers, and related medical services. The Russian Medical Interpreter will facilitate clear, accurate, and culturally sensitive communication between Russian-speaking individuals and medical staff via phone or virtual platforms. Daily tasks include performing consecutive and simultaneous interpretation during medical consultations, translating simple medical documents or instructions as needed, and ensuring the correct use and understanding of medical terminology. The role also involves maintaining confidentiality and adherence to healthcare privacy regulations, documenting interactions when required, and collaborating with supervisors and team members to ensure service quality. The interpreter is expected to be available for scheduled shifts, manage time effectively in a remote environment, and provide professional, empathetic support to all parties.
Qualifications
- Candidates should possess strong Russian–English Medical Interpretation and Interpreting skills, with experience in clinical or healthcare settings.
- Candidates should possess proficiency in Translation and Simultaneous Interpretation for medical conversations and related materials.
- Candidates should possess solid knowledge of Medical Terminology in both Russian and English to ensure accurate and safe communication.
- Candidates should possess excellent active listening, note-taking, and communication skills, with the ability to remain neutral and professional.
- Candidates should possess reliable high-speed internet, a quiet remote workspace, and comfort using call center or telehealth platforms.
- Relevant certifications in medical interpreting or healthcare communication, and prior experience in a call center or hospital/clinic environment, are beneficial.
- A commitment to confidentiality, cultural competence, and compliance with healthcare privacy regulations (such as HIPAA where applicable) is expected.
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