Content Design Manager
Seattle (preferred) or Singapore
Team Size: Leading a team of ~20, expected to grow to ~40
About the Role
We are looking for an experienced Content Design Manager to lead a global content design and
localization team. This individual will be responsible for managing three direct reports and
overseeing multiple language-specific teams across four regions. The ideal candidate is a seasoned
content leader with a global mindset and a proven background in content design, localization, and
cross-functional collaboration.
Key Responsibilities:
- Lead and scale a global content design and localization team.
- Oversee three team leads and collaborate with region-specific content teams across four languages.
- Build and implement global content design guidelines, workflows, and font libraries.
- Ensure consistency and quality across content in different regions and languages.
- Improve English content quality across all product domains.
- Drive the creation of scalable content SOPs that support localization and multiple release
timelines.
Collaborate with cross-functional teams including product managers, designers, and engineers to
align content strategy with business goals.
Requirements
- 5+ years of experience in content design, UX writing, or content strategy.
- Proven leadership experience in managing content teams at scale.
- Experience with localization and building content for diverse markets.
- Strong background in industries such as e-commerce, social media, payment platforms, or
information platforms.
- Familiarity with SEO, content marketing, and content systems.
- Multilingual proficiency or experience working with multilingual teams preferred.
- Strong understanding of content quality metrics and the ability to deliver high-quality work under
tight deadlines.
- Excellent communication and problem-solving skills; able to navigate cross-functional collaboration
and handle conflicts effectively.
- Experience working in or with teams across Europe and Latin America is highly preferred.