Job Title: Localization Program Manager II
Duration: 8 Months (34 weeks 6 days)
Location: Remote
Languages are key to our mission of bringing the world closer together. The client family of products is currently available in 100+ languages and we are adding many more. Over 70% of people use our products in a language other than English, and ~90% are outside of North America. As a Localization Program Manager, you will partner with product and the rest of internationalization teams to empower client products to feel local at a global scale.
Responsibilities
-Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to launch successful localized products
-Design and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across client.
-Guide stakeholders across client to ensure localization best practices are followed and drive efficient execution
-Proactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionality
-Actively seek out opportunities to optimize the international user experience and influence adoptions of optimal solutions
-Partner across internationalization to ensure the right resources are in place and all deliveries are completed at the expected standards
Minimum Qualifications
-3+ years of experience in localization program or project management
-BA/BS or equivalent work experience in localization/internationalization project or program management
-Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices
-Experience in identifying and driving forward work in ambiguous environment
-Experience analyzing and interpreting complex data sets to inform business decisions
-Skilled in building and optimizing complex workflows
-Track record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives
Preferred Qualifications
-Knowledge of additional languages other than English
-Exposure to SQL, analytics tools, or a coding language
-Thorough understanding of translation technologies like translation memories, machine translation, and CAT tools
-Familiarity with internationalization standards such as Unicode and CLDR
-Experience working with localization vendors
-Knowledge of AI technologies and potential application in localization workflows
1) Top 3 must-have HARD skills:
– 3+ years of experience in localization program or project management
– Familiarity with localization standards and best practices
– Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices
2) Good to have skills:
– Experience in identifying and driving forward work in ambiguous environment
– Track record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives
3) Years of experience needed:
– 3+ years of experience in localization program or project management
4)Compelling Story
Candidate will get a chance to work on supporting the localization of new, exciting products and technologies within the Reality Labs product group at client. Reality Labs includes products such as Virtual and Mixed Reality, the Metaverse, Wearables, AI in devices and more
5) Typical Day in the Role:
– Review assigned project progress vs timelines to identify risks, blockers, areas to support, etc
– Review status of translation requests for assigned products
– Review status of localization testing requests for assigned products
– Communicate with main/FTE Localization Program Manager supporting the Wearables space to coordinate priorities, areas of concern, next steps and/or plans
– Engage with cross-functional teams in meetings, text messages and other communication channels to ensure localization efforts are aligned with latest timelines and risks/updates are properly communicated back to product owners
– Create documents to bring clarity on opportunities, risks, gaps, project progress, share knowledge, etc
6) Resume Disqualifiers?
– No, or lower than 3 years of, localization project or program manager experience
– No experience supporting complex and dynamic environments
– No experience working closely with product partners such as Product Management and Engineering
7) How will performance be measured:
– Delivery completion of assigned projects without issues attributable to the candidate’s work
– Communication and collaboration experience with manager and immediate Localization Program Management team
– Overall communication of project-related risks, concerns or issues across manager, immediate team and cross-functional partners
9) Interview Process/Format:
– 2 separate interviews
A) One interview with Hiring Manager
B) Another interview with an additional Localization Program Manager leader (could be another Manager or a senior IC)
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.