Localization Project Manager

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media – both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

The Company:

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media – both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

The Role:

The Localisation Project Manager will work closely with the client Marcom team and has day-to-day contact with the client’s XF Project Manager and Hogarth PMs, to deliver end-to-end localisation of marketing projects and to ensure that the production is completed and delivered on time, to scope, with the highest quality and in the most efficient way.

Key Success factors:

• Be a great communicator with other cross-functional teams of project managers to ensure work is delivered on time, on quality and within budget.
• Constant need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed.
• Primary tasks include organizing and coordinating schedules, distributing workload to translators and validation team, tracking progress of projects.

Key Responsibilities:

• Build strong client and team relationships.
• Manage the day-to-day localization workflow, including assigning and trafficking projects to a network of linguists, and collaborate closely with Hogarth internal production teams to help complete the build stage of localization assets.
• Manage relationship with external vendors, such as translation agencies and freelancers.
• Collaborate with all functions and support overall project management including headlines, print assets, interactive, video and advertising assets.
• Closely monitor timelines and manage client’s and internal Hogarth functions’ expectations
• Organize and participate in weekly check-ins with Hogarth PMs.
• Ensure project trackers are always kept up-to-date and assist with collecting actuals or with replying to the client’s project or scope queries
• Maintain and manage client owned project management tool
• Monitor internal workflows and identify areas for improvement
• Flag important scope of work fluctuations to line manager.
• Build successful relationships with internal stakeholders (Studio, production teams, Senior Management, Operations)
• Assist linguists with any day-to-day questions incl. tools troubleshooting if necessary
• Immerse yourself in the client’s brand and offering, act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed
• Ensure the account consistently delivers against all contractual obligations including SLAs and KPIs
• Demonstrate a thorough understanding of the Hogarth business model, services and technology
• Resolve and/or escalate issues swiftly
• Identify bottlenecks, work with the Senior Loc PM and/or Localization Team Lead to resolve them.

Requirements:

• Minimum 4 years of agency experience gained working on global Marketing accounts, ideally with a localisation background.
• Demonstrate expertise in the delivery of projects through management of client expectations, internal processes and department involvement
• Demonstrable experience in managing large scale, complex and multi-market projects
• Proficient with technology and tools, including CAT tools, but also project management and CMS tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• Excellent communication skills, written and verbal
• Attention to detail, analytical thinking ability and passion for the work are essential
• A hands-on, can-do approach to solving problems
• The ability to prioritize and work quickly and efficiently within very tight timeframes
• Demonstrate clear thinking under pressure
• Must be able to work onsite on a project location several times a year for extended hours

Hogarth Values:

Heart & Soul: We love what we do. We bring energy and enthusiasm to all of our work. Our will to succeed is what makes us different. We push boundaries, we are never satisfied and always want to find a better way. We don’t believe in the status quo.

Hands On: We don’t wait around for things to happen. We get it done. We are pragmatic and don’t have an ego. We work hard. No shortcuts, no compromises. We do what it takes to get the job done to the highest standards.

Honesty: We are straightforward. We speak openly and clearly. We give direct messages. It’s not always easy, it’s sometimes uncomfortable, but it’s the right thing to do. We operate with integrity and live up to our promises.

Happy Family: We like each other and enjoy working together. We look out for our colleagues. We are an eclectic bunch. That’s good We want to work with interesting people from many cultures. We demand great things of each other, but even when things are tough, we don’t lose perspective. And we never lose our sense of humor.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

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Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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