Vendor Management Associate
Approx. £71,000 (Plus Benefits) | Fixed-Term Contract | Remote, UK
Responsible for managing external localization vendors and maintaining internal tools and databases. This role ensures vendors are compliant, well-supported, and delivering quality results on time.
Key Responsibilities:
- Onboard, provision, and manage vendor users in internal systems.
- Communicate with localization vendors and track performance.
- Coordinate vendor schedules, testing, and probation periods.
- Troubleshoot workflow issues and recommend improvements.
- Collaborate with cross-functional teams to align on localization needs.
- Support tooling updates and process automation.
- Maintain and optimize vendor databases and internal workflows.
Skills & Experience:
- Strong organizational, communication, and problem-solving skills
- Ability to manage multiple projects in a fast-paced environment
- Experience with databases and internal tooling
- Bachelor’s degree or equivalent experience
Day-to-Day:
- Handle vendor queries and performance tracking
- Partner with vendors on projects and join regular check-ins
- Manage a pool of ~4,000 linguists, including onboarding and access
- Improve dashboards and internal tools where applicable
Success Measures:
- Progress tracked via biannual goals, weekly reviews, and task management tools