Job Description
What will you do
The Campaign Project Manager (CPM) is responsible for the end-to-end management of ecommerce and digital campaigns, from brief reception through final delivery. Acting as the main point of contact for clients and internal stakeholders, the CPM coordinates cross-functional teams including production, transcreation, QA and syndication to ensure projects are delivered on time and to the highest quality standards across multiple markets and channels.
The role plays a key part in managing complex ecommerce campaigns, including Amazon and marketplace-related projects across Europe,
overseeing asset creation, localization, adaptation and delivery while ensuring brand consistency, operational excellence and platform best practices. The CPM acts as a strategic partner and brand ambassador for clients throughout the campaign lifecycle, driving collaboration, process efficiency and production excellence across teams.
Responsibilities
- Manage the full lifecycle of digital and ecommerce campaigns, from briefing to final delivery, ensuring alignment with SLAs, scope and quality standards.
- Coordinate multiple projects simultaneously across markets, languages and channels.
- Act as the main point of contact and brand ambassador for clients, ensuring clear, proactive and solution-oriented communication throughout the project lifecycle.
- Build strong relationships with internal and external stakeholders, including production, creative, transcreation, QA and syndication teams.
- Ensure project briefs are complete and accurate, proactively challenging and clarifying missing information when needed.
- Manage project scope, priorities and changing requirements, proactively identifying risks, dependencies and bottlenecks, escalating issues when necessary to avoid delays or budget impact.
- Provide regular reporting, project status updates and alignment meetings with clients and stakeholders.
- Coordinate production and localization workflows to ensure culturally relevant and linguistically accurate deliverables across markets.
- Oversee the creation and adaptation of ecommerce and digital assets, including PDPs, Amazon content, newsletters, social media assets, display materials and other digital campaign deliverables.
- Ensure all assets comply with marketplace requirements, platform best practices, timelines and quality standards.
- Monitor workflows, timelines and dependencies, continuously identifying opportunities for optimization and process improvement.
- Maintain project management and workflow tools, ensuring accurate documentation of SLAs, asset complexity and project requirements.
- Support internal teams by providing clarity on responsibilities, timelines and deliverables throughout the production process.
- Act as a quality and brand guardian, ensuring all deliverables comply with brand guidelines, internal QC processes and ecommerce standards where applicable.
- Contribute to operational and production excellence initiatives, supporting continuous improvement across workflows and collaboration models.
Requirements
- 5+ years of experience in project management and/or production roles within advertising agencies, production studios or similar environments.
- Proven experience managing end-to-end digital and ecommerce campaigns involving multiple stakeholders and international markets.
- Strong understanding of digital production, ecommerce and transcreation/localization processes.
- Experience managing cross-functional teams and coordinating complex workflows in fast-paced environments.
- Experience working with international clients and multi-market projects across Europe.
- Strong organisational, prioritisation and time management skills.
- High attention to detail and strong quality control mindset.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in Microsoft Office and project management/workflow tools.
Desired Skills
- Experience managing Amazon and marketplace-related projects, including PDP creation, localization and optimization.
- Experience working with workflow and collaboration tools such as Orchestra, Teams, MIRO, Trello or Slack.
- Experience in beauty and/or luxury brands.
- Experience working on large-scale content production and localization projects at speed and scale.
- Additional European languages are considered a plus.
What We Offer
- Indefinite contract
- #Hybrid model
- Flexible schedule
- Training plans in our extensive training platform.
- 23 working days of vacation, plus 2 long weekends of your choice, plus 3 days at Easter, plus 3 days at Christmas.
- The day of your birthday off!
- Incorporation in a multinational company with high professional, economic and financial solvency that leads new, innovative and large-scale projects.
Who We Are
To achieve success in the world of global adaptation and production, you need more than just clear processes and smart technology, you need true craftsmen and women – people who care deeply about their clients’ brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brand’s story remains impactful as it travels around the world.
At Craft, we’ve been fortunate enough to assemble a team of the industry’s best craftspeople, each with a rich and robust background in advertising, adaptation and production.
Craft currently employs over 1000 full-time employees operating in 25 markets with specialty in global broadcast/video production, print production, digital production and global translation.
While we are wholly owned by McCann Worldgroup, we have been purposely established as a truly independent company within the Interpublic Group of Companies.
McCann Worldgroup is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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