Content Specialist

Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored solutions includes R&D, Customer Support, Sales, KYC, Risk, and Anti-Fraud services. We make every connection shine with fresh tech and cultural understanding.

We are looking for a motivated and detail-oriented Content Specialist to join our vibrant team and help us deliver top-quality experiences.

IMPORTANT: This position is office based. Standard working time: Monday – Friday, 9 PM – 6 PM

Duties and Responsibilities:

  • Ensure daily project releases run smoothly and are available on time.
  • Manage and update data across internal systems.
  • Review and resolve operational tasks and report process issues.
  • Collaborate with other departments to handle job-related matters.
  • Handle localisation and translation tasks to tailor content for various markets.
  • Oversee new provider integrations and manage project content to ensure optimal performance.
  • Manage design tickets for project categories, providers, and promotions.
  • Assist with ad-hoc tasks and projects to support team efficiency.

Role Requirements:

  • Strong analytical skills: Ability to identify trends and optimise processes.
  • Attention to detail: Ensures accuracy and thoroughness in all tasks.
  • Problem-solving: Proactively addresses operational challenges and finds practical solutions.
  • Flexibility: Able to adapt to changes in a dynamic work environment.
  • Effective communication: Collaborates efficiently with various teams.
  • Time management: Capable of managing multiple tasks and meeting deadlines.

Our Excellent Benefits:

  • Monthly, quarterly, and annual bonuses
  • Food vouchers (102 EUR)
  • Appreciation gifts (birthday, wedding, newborn, etc.)
  • Up to 25 vacation days
  • 6 undocumented sick leaves
  • Medical insurance and dental coverage
  • Sport card 70% coverage (Multisport and/or CoolFit)
  • Office massages
  • Breakfast, lunch & snacks in the office
  • Education budget
  • Monthly team events
  • Great office location

Grow fast, shine globally!

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