🌟 We’re Hiring: AI Translator! 🌟
We are seeking a skilled and detail-oriented AI Translator to join our dynamic team in Kuala Lumpur. The ideal candidate will possess a strong background in translation, with a focus on artificial intelligence content. Your expertise will help ensure accuracy and cultural relevance in all translated materials.
📍 Location: Kuala Lumpur, Malaysia
⏰ Work Mode: Work from Office
💼 Role: AI Translator
What You’ll Do:
Core Responsibilities
• Translate and localise all chatbot-facing content for the assigned market: agent responses, fallback messages, button labels, onboarding copy, and help text — ensuring cultural appropriateness beyond literal translation.
• Work directly with AI Engineers to review prompt outputs in the local language, flag quality issues, and iterate on wording until responses meet local user expectations.
• Maintain the market-specific content repository: approved utterances, translated FAQ pairs, entity lists (product names, location names, dates), and conversation design documents.
• Coordinate the market sprint plan in close partnership with the AI Lead: track deliverables in project management tools Jira
• Facilitate local stakeholder workshops and UAT sessions — gathering feedback in the local language and synthesising it into clear, actionable requirements for the engineering team.
• Support QA activities by performing local language testing of chatbot flows, documenting defects, and verifying fixes in the target language.
• Serve as the cultural consultant for the team — proactively advising on local communication norms, sensitivities, and regulatory language requirements.
• Assist in creating local training data: validating annotated utterances, reviewing NLU training sets, and approving test conversation scripts.
What We’re Looking For:
• 3+ years in project coordination and localisation, or business analyst role — within a technology or digital transformation context.
• Demonstrated experience translating or localising digital product content; exposure to chatbot or conversational UX content is highly valued.
• Basic AI literacy: comfortable reviewing chatbot outputs, understanding what a prompt is, and working alongside engineers without deep technical knowledge.
• Organised, detail-oriented, and able to manage multiple workstreams simultaneously without sacrificing quality.
• Resilient in ambiguous, fast-moving project environments; proactive in raising concerns rather than waiting to be asked.
Ready to contribute your expertise? 🚀 Apply now and be part of our innovative journey!
#LI-DNI