Role Overview
Under the direct supervision of a Program Manager (including Associate or Senior level) the Associate Project Manager is a key member of a project team, working closely with the other project team members, Language Delivery (LxD) teams, Technical Services, and Quality Assurance. The Associate Project Manager is responsible for successful execution of standard quotes and projects while simultaneously managing the work of one or more client accounts to ensure client satisfaction, establish consistent high-quality on-time deliverables as well as assisting in identifying and growing the accounts potential based on predefined objectives. As assigned by the supervisor, the role will be to communicate with clients on day-to-day items such as clarification of work to be performed, update project status, and provide timelines for delivery.
The Associate Project Manager will actively participate in meetings to discuss open and emerging business issues for assigned accounts and make recommendations for improvements. They may coordinate with the Project Manager/Senior Project Manager to assist junior level team members with the completion of special projects.
Role & responsibilitie
- sManaging large and/or complex projects with protracted turnaround time
- sManaging multilingual projects or complex localization projects
- .Coordinating multiple resources (internal and external) preferred -English language client interaction preferred
- .Main point of contact with client preferre
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Preferred candidate profi
- leExperience managing client projects or requests is requir
- edEnglish languages skills must be demonstrated in relevant educational or work experienc
- e.Ability to manage urgent deadlines and prioritize tasks according
- lyTrados/CAT tool experience desirab
- leMuch of our work is performed within Microsoft suite and working knowledge of all associated tools is required to perform daily functio
- nsLV work is managed in a proprietary CRM; experience with any CRM software is desirab
le