Property Management Systems Business Analyst (Hospitality Technology)
Remote (with occasional travel to their hotels, globally)
£500–£550/day
12-month contract (Inside IR35)
We are seeking 1–2 experienced Business Analysts to support the global rollout of a new Property Management System (PMS) within a large international hospitality organisation. This is a business-focused role (not pure technical delivery), requiring strong experience in hospitality systems, localisation, and global implementation programmes.
The ideal candidate will have hands-on experience with localisation at scale, ideally within global enterprise environments, and understand how to translate regional regulatory requirements into robust system configuration
Key Responsibilities
- Develop deep expertise in global PMS localisation requirements, including taxation, invoicing, fiscal integration, and country-specific regulatory compliance
- Work closely with regional stakeholders across multiple geographies to gather, analyse, and document business requirements for PMS capabilities
- Translate complex local and global business needs into clear functional and technical specifications for Product, Engineering, and QA teams
- Collaborate with internal teams and external technology partners to ensure successful delivery of PMS localisation and configuration requirements
- Produce and maintain high-quality country-specific configuration and handover documentation, ensuring alignment with global design standards and local legal requirements
- Support testing and validation of localisation rules across multiple markets during implementation and rollout phases
- Occasional travel required for stakeholder workshops, design sessions, and go-live support
What we’re looking
- Proven experience as a Business Analyst or PMS Consultant in the hospitality or travel technology sector.
- Strong background in PMS implementations with significant localisation and multi-country/global rollout experience
- Deep understanding of hospitality operations, including reservations, billing, taxation, invoicing, and fiscal requirements
- Experience working in global, multi-region environments, managing differing regulatory and business needs
- Excellent stakeholder management skills across local, regional, and global teams
- Strong documentation skills with high attention to detail and a structured delivery approach
- Comfortable working remotely in a distributed team, with occasional international travel
This is an opportunity to be part of a major global transformation programme, driving the localisation and deployment of a core hospitality platform across multiple regions.
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