Business Development Manager

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

Job Description

We are seeking a highly motivated and results-oriented Business Development Manager (BDM) to join our dynamic new business sales team in the localization industry. As a BDM, your primary focus will be to drive new business opportunities and expand our client base. You will be supported by a dedicated lead generation team and collaborate closely with cross-functional teams to achieve growth targets. To excel in this role, you should have a strong background in sales with minimum 5 years experience. Knowledge of the the localization industry desirable but not essential. The salary for this role is £50,000.

Responsibilities

• New Business Development: Identify, target, and develop new business opportunities within the localization industry by proactively prospecting and engaging potential clients.
• Sales Strategy: Develop and execute effective sales strategies to achieve revenue and growth targets, aligned with the company’s objectives.
• Relationship Building: Cultivate and maintain strong relationships with prospective and existing clients, understanding their needs, and providing tailored solutions to drive customer satisfaction and loyalty.
• Consultative Selling: Utilise consultative selling techniques to understand client requirements, provide expert advice on localization solutions, and present compelling proposals.
• Market Analysis: Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential areas for business expansion.
• Lead Generation Support: Collaborate with the lead generation team to drive high-quality leads and ensure a consistent pipeline of opportunities for conversion.
• Collaboration: Work closely with cross-functional teams, including project management, operations, and marketing, to ensure seamless client onboarding and delivery of services.
• Sales Reporting: Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions in the CRM system. Generate regular reports to track progress and identify areas for improvement.

Requirements

• Experience: Minimum of 5 years of experience in business development or sales roles with a proven track record of achieving sales targets and driving revenue growth.
• Industry Knowledge: Ability to develop in-depth understanding of the localization industry, including localization processes, technologies, and trends. Familiarity with translation, localization, interpreting, and related services is highly desirable.
• Sales Skills: Strong sales acumen with a consultative and solution-oriented approach. Ability to build and nurture long-term client relationships, understand client needs, and effectively communicate the value proposition of localization solutions.
• Team Player: Collaborative mindset with the ability to work effectively within cross-functional teams and contribute to a positive team culture.
• Results-Driven: Proactive and self-motivated individual with a strong drive to achieve targets and exceed expectations. Ability to thrive in a fast-paced, target-oriented environment.
• Communication Skills: Excellent verbal and written communication skills, with the ability to deliver engaging presentations, negotiate contracts, and influence decision-makers.
• Analytical Thinking: Strong analytical and problem-solving skills to identify market opportunities, analyse client data, and make data-driven decisions.
• Technology Proficiency: Familiarity with CRM software (Salesforce), sales automation tools, and other technology platforms used in sales and business development.

Join our passionate team and play a pivotal role in driving business growth in the localization industry, and to embark on an exciting journey with opportunities for professional development and a chance to make a significant impact on our company’s success.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)