Business Development Manager

Company Description

Since its establishment in 2006, Elite Asia provides multilingual communication services specializing in translation, transcription, and interpretation across East Asia and Southeast Asia.

Headquartered in Singapore with offices in Malaysia, Hong Kong, and Japan, we serve multinational companies and regional firms through our innovative language services and solutions powered by TECHNOLOGY and PEOPLE.

We help businesses establish a strong presence in Asia community while maintaining their unique brand identity. We support organizations in clear and effective communication, fostering growth in diverse markets and workforces.

Major Job Responsibilities

  • Identify, qualify and develop new business opportunities across target industries and markets
  • Drive revenue growth within existing accounts by identifying upselling, cross-selling and strategic partnership opportunities
  • Achieve sales, retention and business growth targets aligned with organisational objectives
  • Build and maintain strong long term client relationships through proactive engagement and solution oriented consultation
  • Utilise CRM system to effectively manage pipelines, document customer interactions, track opportunities and maintain accurate sales forecasting
  • Prepare and present proposals, quotations and customised business solutions tailored to client requirements
  • Analyze clients’ operational and workflow challenges to recommend suitable localization, automation, and AI-powered language solutions
  • Conduct consultative discussions with clients on the adoption of AI-driven translation technologies, machine translation, workflow automation, and localization process optimization
  • Collaborate closely with internal operational, production, and technology teams to design customized AI-enabled solutions based on client business needs
  • Stay updated on emerging AI technologies, generative AI developments, machine translation trends, localization technologies, and digital transformation advancements relevant to the industry
  • Demonstrate strong understanding of technology-enabled business solutions, SaaS-based platforms, automation tools, and AI-assisted productivity systems
  • Support the organization’s innovation initiatives by identifying opportunities to integrate AI and technology solutions into client workflows and internal processes

Required skills

  • Strong qualifying skills – Ability to research prospects, analyze potential untapped revenue against business drivers and assess commercial feasibility
  • Outstanding presentation, preparation and delivery skills (from Executive to C suites)
  • Solution selling and consultative sales methodologies
  • Conceptual understanding of AI-driven localization and how automation applies to enterprise language solutions
  • Business centric in developing ROI for clients to understand the value of solution
  • Ability to articulate and align organization solutions with clients’ vision to executives and business line managers
  • Ability to work and communicate with technical people
  • Organized and methodical in approach
  • Ability to work independently with minimal supervision
  • Positive attitude in the face of change, client centric mindset and proactive approach to problem solving
  • Ability to maintain professionalism and focus when under pressure and tight deadlines

Required Experience

  • Minimum Bachelor’s Degree (or equivalent) in a related field (Business administration, Marketing). MBA is a plus.
  • Minimum of 5 years of Sales experience
  • Experience in translations/ localization industry is preferred but not required
  • Experience in using Salesforce preferred but not required
  • Proven track record of selling technology solutions that involve automation, AI integrations is a plus

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