Location Poland-wide (100% remote)
Responsibilities
- Support deployment and rollout activities for conversational AI solutions across multiple markets.
- Configure and test AI chatbot / voicebot solutions.
- Write, optimize, and test prompts for LLM-based systems.
- Analyze AI responses and improve conversational quality and user experience.
- Work with JSON and CSV data files.
- Query AWS DynamoDB and manage/download files from AWS S3.
- Collaborate with international teams during deployment and testing phases.
- Support validation and quality assurance activities for multilingual AI solutions.
- Identify issues, inconsistencies, and opportunities for improving AI behavior across different languages and markets.
Requirements
- Be able to read JSON and CSV files.
- Be able to query AWS DynamoDB and download files from AWS S3.
- Comfortable working in a highly multinational environment.
- Experience writing and testing prompts.
Nice to Have
- Ability to lead and coordinate activities and people.
- Multi-lingual background – ideally experience living or working in a non-native language environment and understanding the complexities of working with LLMs across many languages.
- Background in a call centre environment.
- Knowledge of European languages preferred – Germanic, Slavic, Latin, and Greek language groups.
What we offer
- Participation in diverse and technologically advanced GenAI projects
- Modern technology stack and openness to implementing new solutions
- Work in a dedicated Data Science team
- Private healthcare and sports card
- Flexible working hours and the possibility of 100% remote work
- Team-building events and unforgettable company events
#LI-DNI