Company Description Multilingual Interpreters and Translators is a language services and business solutions company headquartered in Winter Haven, Florida, with an international presence in Egypt and multiple Latin American countries. The company focuses on delivering high-quality communication services, cultural awareness, and productivity support for its partners across diverse industries. It operates proprietary cloud-based Language Management and Multilingual Operations Systems that manage global staffing, reporting, and language services. With a network of over 200 interpreters, translators, and multilingual staff providing services in 200+ languages, the company supports projects worldwide and maintains 24/7 operational channels. Multilingual Interpreters and Translators emphasizes long-term partnerships, impeccable customer service, and continuous growth through innovative technology and training platforms.
Role Description This is a full-time, remote role for Spanish–English Medical Interpreters, supporting Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). Day-to-day tasks include accurately interpreting medical information between Spanish and English in real time for patients and healthcare professionals, ensuring clarity, confidentiality, and cultural sensitivity. Responsibilities involve handling scheduled and on-demand calls or video sessions, following medical protocols, adhering to HIPAA and privacy regulations, and maintaining detailed session notes when required. The role also includes continuous terminology updating, participation in training sessions through the company’s web-based platform, and collaboration with supervisors and coordinators to ensure service quality and reliability across different time zones.
Qualifications
- Strong Medical Interpretation and Medical Terminology skills, with proven experience in healthcare settings.
- Proficiency in Interpreting and Simultaneous Interpretation, particularly in high-paced clinical or hospital environments.
- Capability in Translation for medical documents or patient information when needed.
- Native or near-native fluency in both Spanish and English, with excellent listening and speaking skills in each language.
- Familiarity with medical privacy regulations (e.g., HIPAA) and strict commitment to confidentiality and ethical standards.
- Reliable remote work setup, including stable high-speed internet, quality headset, and a quiet, professional workspace.
- Strong customer service orientation, emotional maturity, and the ability to manage sensitive or urgent medical conversations.
- Prior experience as a medical interpreter, and relevant certifications or training in medical interpreting are highly beneficial.
- Availability to work flexible schedules, including evenings, nights, weekends, or holidays, to support 24/7 operations.
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