Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media – both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
- The Role:
We are looking for a pioneering, innovative account manager to further inspire our clients and agency partners to deliver the marketing campaign of tomorrow and beyond. Your responsibilities will include:
- Day-to-day contact and coordination between Hogarth Transcreation Management, Production Teams (Digital/Print/Broadcast), client stakeholders and linguist teams
- Maintain strong communication skills with clients and demonstrate a clear understanding of the brand. Strive to improve client and stakeholder relationships
- Respond to client language briefs / campaigns and full management of multilingual projects from briefing / planning through to delivery
- Be on hand to take care of client queries / questions throughout the language process, and act as a language advisor for the client where required
- Highlight, escalate and address quality control issues
- Distribute contact reports and agendas
- Manage agreed budgets and administration
- Prepare accurate cost estimates against the agreed rate card
- Assist with financial reporting and smooth running of the finance function
- Respond to information requests from Senior Transcreation Account Managers / Transcreation Team Leads and support by supplying client management information and reporting
Requirements:
- Proven experience of working in a Localization Project Management role
- Proven experience of managing and servicing international client accounts in multiple markets with multiple stakeholders
- Strong communication skills including solid experience in client communication
- Fluent oral and written English is essential, and any other language capabilities are desirable
- Highly organised, detail-oriented and customer-focused with a clear understanding of international brand challenges
- High level of IT literacy and numeracy skills
- Strong skills in prioritization, multi-tasking, time management and attention to detail
- Proven team working skills
- Quality Management experience
- Ability to innovate, be analytical, and think ‘outside of the box’
- Resilience and ability to work under pressure
- CAT Tool / TMS experience
- Ability to work UK business hours (ie. 9am – 6pm UK time)
- Experience in Transcreation discipline
- Production (Digital/Print/Broadcast) / DTP experience
- Vendor Management experience
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please contact careers@hogarth.com if you need the job advert or form in another format.
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