ERP Consultant Intern (Mandarin Speaker) – Job Description
1. Role Overview
The ERP Consultant Intern (Mandarin Speaker) supports ERP implementation projects while acting as a communication bridge between local teams and Chinese-speaking clients or stakeholders. This role combines business analysis, system support, and bilingual coordination.
2. Key Responsibilities
a. Business & Requirement Analysis
- Assist in gathering and documenting business requirements from clients (Mandarin & English/Indonesian)
- Translate business requirements between Mandarin and local teams
- Support gap analysis between current processes and ERP solutions
b. System Implementation Support
- Assist in configuring ERP modules (Finance, Supply Chain, HR, etc.)
- Support data entry, master data setup, and simple data migration
- Coordinate with technical teams for system customization
c. Translation & Communication
- Act as a translator during meetings, discussions, and presentations
- Translate documents (BRD, SOP, user manuals) between Mandarin and English/Indonesian
- Ensure clear communication between clients and internal teams
d. Testing & Documentation
- Support User Acceptance Testing (UAT)
- Prepare test cases and assist in system validation
- Document implementation processes and user guides
e. Training & Support
- Assist in conducting bilingual (Mandarin) user training
- Provide first-level system support to users
- Escalate complex issues to senior consultants
f. Project Coordination
- Assist project managers in tracking progress and deliverables
- Prepare bilingual meeting minutes and reports
- Support coordination between cross-border teams
3. Qualifications
- Final-year student or fresh graduate in Information Systems, Computer Science, Accounting, Business, or related fields
- Proficient in Mandarin (speaking, reading, writing) is a must
- Basic understanding of business processes (Finance / Supply Chain / HR)
- Interest in ERP systems such as SAP ERP, Oracle NetSuite, or Odoo
- Good communication skills in English or Bahasa Indonesia
- Detail-oriented, responsible, and eager to learn
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