We are seeking a Senior Vendor Manager to manage and coordinate freelance resources, ensuring efficient recruitment, allocation, and performance monitoring for projects. This includes maintaining a resource database, overseeing vendor relations, managing budgets, and ensuring quality standards are met while addressing any resource gaps.
Duties & Responsibilities:
- Create, manage, and update a database of freelance resources (translators, proofreaders, DTP specialists, etc.).
- Define and evaluate requirements for external resources, and propose effective solutions to meet project and organizational needs.
- Post job openings, manage CVs, and source candidates online.
- Oversee the recruitment, screening, and qualification of external linguistic resources based on specialization and budget.
- Handle vendor placement requests from Project Managers, Account Managers, and Business Development teams to ensure optimal resource allocation.
- Provide data and support to other departments as needed.
- Develop and implement qualification tests, including handling test translations to ensure vendor quality.
- Negotiate terms with vendors, maintain contract records, and keep vendor information up-to-date.
- Supervise vendor relations, including financial matters, risk management, problem-solving, and administrative issues.
- Stay informed on industry trends, engage with professional organizations, and promote best practices in talent management.
- Monitor vendor progress, address issues, and update the resource database to reflect development and performance improvements.
- Comply with the Company’s Quality Management System relating to Vendor Management.
- Provide support and guidance to solve and direct all vendors’ problems as required.
Qualifications:
- Bachelor’s degree in Business Administration or a related field
- 3-5 years of experience in a similar role
- Excellent verbal and written English
- Advanced expertise in localization technologies and global workflows.
- Strategic proficiency in vendor lifecycle management and optimization.
- Exceptional research, analytical, and leadership coordination skills.