Localization Program Manager II
Remote
Summary:
Languages are key to our mission of bringing the world closer together. Our family of products is currently available in 100+ languages and we are adding many more. Over 70% of people use our products in a language other than English, and ~90% are outside of North America. As a Localization Program Manager, you will partner with product and the rest of internationalization teams to empower our products to feel local at a global scale.
Responsibilities:
- Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to launch successful localized products
- Design and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across our company
- Guide stakeholders across our company to ensure localization best practices are followed and drive efficient execution
- Proactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionality
- Actively seek out opportunities to optimize the international user experience and influence adoptions of optimal solutions
- Partner across internationalization to ensure the right resources are in place and all deliveries are completed at the expected standards
Minimum Qualifications:
- 3+ years of experience in localization program or project management
- BA/BS or equivalent work experience in localization/internationalization project or program management
- Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices
- Experience in identifying and driving forward work in ambiguous environment
- Experience analyzing and interpreting complex data sets to inform business decisions
- Skilled in building and optimizing complex workflows
- Track record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives
Preferred Qualifications:
- Knowledge of additional languages other than English
- Exposure to SQL, analytics tools, or a coding language
- Thorough understanding of translation technologies like translation memories, machine translation, and CAT tools
- Familiarity with internationalization standards such as Unicode and CLDR
- Experience working with localization vendors
- Knowledge of AI technologies and potential application in localization workflows
Pay range is $39 – $44 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
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