Program Coordinator (Contractor)

Job Details:

Location: Remote (can be fully remote, CET hours preferred)

Project Length: 12 months, renewable very likely

Company: Client in the automotive industry

Required qualifications:

– Fluent in English and preferably some understanding of German.

– Demonstrated expertise in plain language, readability, tone, and brand voice development, experience with technical or product copy and financial disclosures a plus.

– Experience in leading and coordinating a team.

– Hold an interest in cars.

– Moderate knowledge of vehicle technology and aftermarket processes.

– Experience with AI-assisted writing tools and language automation in a sales/retail context, including financial content workflows.

– Knowledge of Office package and JIRA, Confluence, Salesforce.

– Ability to relate to, and meet, sometimes short critical deadlines.

– Meticulous mindset.

– Good networking skills.

– Problem-solving and critical thinking

Tasks and working method:

– Identify language-related risks (ambiguous vehicle specifications, financing terms, tone discrepancies, bias, inclusivity) and implement preventive measures in all NSC touch points.

– Establish metrics and dashboards to track language quality, translation turnaround times.

– Drive continuous improvement through audits, feedback loops, and maintenance of linguistic resources (glossaries, style guides, term bases) specific to automotive sales, financing, insurance, and after sales.

– Validation of new and modified technical terminology.

– Suggesting improvements to the terminology.

– Respond to e-mail enquiries about terminology.

– Evaluate translations and translation service providers.

-Coordinator of Language Champions and SPOC towards other business areas and AG.

– Capacity planning of other Language Champions.

– Available capacity for tasks as Language Champion.

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