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Our client is a global provider of localization, translation, and content services. This company helps businesses adapt their products, services, and content for international markets. Their offerings include translation, software localization, transcreation, multimedia services, and content management. With a focus on quality, innovation, and customer collaboration, they support brands in delivering impactful, culturally relevant experiences to a global audience.
Location: Remote Latam. PST working hours.
The Localization Project Manager role involves independent management of the assigned products as well as the development and/or execution of the diverse initiatives on the account, with reporting back to the Production Team Leads & Production Operations Manager. This role requires a problem-solving mindset able to shape and execute the assigned initiatives independently, as a part of a larger team, or by leading a dedicated team towards the final goal.
Responsibilities:
- On-time and high-quality delivery of the projects as per the client’s needs.
- Leading initiatives as assigned by Team Leads, ensuring successful completion.
- Provide support and guidance to others on this global team of project managers and project coordinators.
- Work with Team Leads to document and implement improvements to internal and client processes with a focus on the project management industry standards.
- Being the primary point of contact for the client on specific aspects of the program and production escalations for assigned product lines.
- Systematic check of high-visibility projects/program assets to address issues proactively.
- Working with our client-specific applications.
- Learning and working with client-specific tools.
- Troubleshooting of internal and client-specific tools
Requirements:
- 3-5 years of experience as a Localization Project Manager.
- Willing to work during PST time.
- Self-motivated, process-driven, and problem-solving individual interested in streamlining and improving program assets.
- Project leadership experience (leading a team of designated project resources).
- Ability to work in a changing environment.
- Understanding/experience working with more than one language/culture and with remote teams.
- Experience in direct client-facing interactions.
- Diverse clients´ and verticals´ experience, including data solutions/multimedia/legal, and DTP projects.
- Ability to incorporate AI/Automation as part of the process.
- High-Level user experience in Word, Excel, PowerPoint, Outlook, Calendar, and Google Workspace.
- Ability to communicate clearly in writing (English) and face-to-face online.
- Technical proficiency in working with and troubleshooting different computer platforms and tools, and the ability to understand proprietary systems.
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