Localization Academy

Content Terminology Manager

Location: Hybrid in Austin, TX (onsite Tues – Thurs)

Duration: 12 months, 40 hours/week

Pay: up to $55.95/hour

Responsibilities:

  • Create, manage, and maintain glossaries, style guides, and other linguistic and cultural assets in up to 40 locales, using in-house tools.
  • Help update outdated terms as needed and lead the implementation with the support of on-site vendors, and DRIs who are native-level speakers.
  • Create, manage, and maintain documentation for workflows.
  • Collaborate with vendors, localization project managers, lab operations staff, and language leads to ensure that terminology is kept consistent for all lines of business.
  • Collect feedback from stakeholders to establish quality requirements and connect with the Localization QA team when those requirements are not met.
  • Gather feedback and flag potential language and cultural sensitivity issues.
  • Look for opportunities to optimize workflows, tools, and processes to help the team scale.
  • Implement and foster globalization/internationalization/localization best practices.
  • Check reference documentation and support validation as needed.
  • Assist in the assessment/communication of language needs for the UI Localization labs.
  • Create/manage tasks in an agile project management tool.
  • Co-host/Participate in internal team meetings.
  • Oversee the review process and help treat data.
  • Anticipate tool training needs and create new tasks for vendors to take on.
  • Reply/manage/resolve/distribute bugs.

Qualifications:

  • Background working within the localization space.
  • High attention to detail with an ability to see the big picture and to handle some ambiguity.
  • Excellent problem-solving skills.
  • Sufficient understanding of software development lifecycle.

Native-level fluency in a language other than English a plus.

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