Company: Gaia, Inc.
Position: International Digital Operations Coordinator
Department: Digital Operations
MUST APPLY at https://www.gaia.com/careers/international-operations-coordinator
Gaia (www.gaia.com), the world’s largest subscription video-on-demand provider of transformational media, is seeking a full-time International Operations Coordinator to join its Digital Operations team in Louisville, Colorado. This role requires exceptional organizational skills, the ability to track multiple projects, and a keen eye for quality control in the localization process of international content.
At Gaia, soft skills are key to success. We seek candidates with strong interpersonal abilities – effective communication, teamwork, prioritization, and problem solving – who can adapt to change, manage conflicts with empathy, and collaborate well with diverse teams. While technical skills matter, we highly value those who build positive relationships, contribute to a supportive culture, and approach challenges with a solution-oriented mindset. If this sounds like you, you’ll thrive in our dynamic environment.
Localization Coordination
- Coordinate the localization process for Spanish, French, and German content.
- Develop a comprehensive understanding of the full lifecycle of subtitled and dubbed media assets.
- Prepare materials for localization, including video files, audio stems, and caption files.
- Utilize Airtable to manage subtitle and dubbing records, ensuring efficient asset tracking.
- Facilitate the distribution of assets to vendors, contractors, and internal teams.
- Initiate AI-generated metadata translations and ensure readiness for quality control processes.
- Track deliverables closely to meet deadlines and communicate any delays effectively.
- Assist in launching additional languages as needed.
Quality Control & Asset Management
- Manage the intake process for scripts, audio, and subtitles, ensuring all materials meet internal quality control (QC) standards.
- Oversee the QC process, addressing file failures, revisions, and approvals with vendors and internal teams.
- Ensure timely creation and translation of cue sheets before layback.
- Coordinate layback and animation requests with Post-Production and Creative Services, aligning with publishing schedules.
- Verify that final asset deliverables adhere to required specifications and prepare them for archiving in the Digital Asset Management (DAM) system.
- Maintain meticulous tracking of all statuses, deadlines, and publish dates.
- Support closed captioning operations as needed.
Qualifications
- Exceptional attention to detail with a strong commitment to process and accuracy.
- Highly organized, with the ability to manage multiple projects and deadlines simultaneously.
- Strong written and verbal communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Trustworthy, team-oriented, and eager to learn in a fast-moving environment.
- Strong problem-solving skills with a proactive approach to challenges.
- Understanding of media formats and metadata is a plus.
- Awareness of cultural nuances and sensitivities.
- US citizenship or US residency with an existing work permit is required
- Non-smoker
- Must be available to work on our campus in Louisville, CO. This is not a remote role.
Preferred Qualifications
- Affinity for Gaia’s content is required; existing Gaia subscribers preferred.
- Bachelor’s degree or equivalent work experience in media.
- Prior localization experience preferred.
- Experience with Agile-based project management (Scrum/Kanban) is a plus.
- Experience with Airtable or similar relational databases is a plus.
- Full fluency in English is required; fluency in French, German, or Spanish is preferred.