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Our client is a global provider of localization, translation, and content services, this company helps businesses adapt their products, services, and content for international markets. Their offerings include translation, software localization, transcreation, multimedia services, and content management. With a focus on quality, innovation, and customer collaboration, they support brands in delivering impactful, culturally relevant experiences to a global audience.
Remote / Ireland or Poland
Summary:
This role involves direct client and vendor communication as a Coordinator on different accounts. Project Managers and Project Coordinators work primarily on managing exceptions, especially urgent requests, as well as refining processes and tools to improve efficiency.
Responsibilities:
- Working with daily deliverables, supporting on-time delivery for assigned accounts
- Ensuring that all client and linguist communications are addressed in a timely and professional manner
- Learning and working with the company and client-specific tools and platforms
- Basic troubleshooting of internal and client-specific tools
- Assisting Project Managers and other team members with any regular or ad hoc tasks to ensure successful project delivery
- Documenting processes, contributing ideas and implementing improvements for the overall benefit of the team
- Assisting the senior management team with special projects
Requirements:
- 1-2 years’ experience in the localisation industry in a similar role
- Remote working experience an advantage
- Experience with Google online tools such as Drive, Docs, Sheets, etc.
- Experience with working in a quality certified environment is a plus (ISO, etc.)
- Flexibility with working hours as required
- Excellent time management skills and the ability to adapt to change
- Ability to multitask and prioritize tasks as needed
- Fluent in English with the ability to communicate clearly in writing and face-to-face (online), any other languages an asset
- Self-starter with an ability to process and retain a high volume of information, particularly during the training phase
- Experience using Word, Excel, Powerpoint, Outlook and Calendar
- Working independently with support offered internally and through on-line tools (email, instant message, video conferencing)
- Technical proficiency working with and troubleshooting different computer platforms, tools and ability to understand proprietary systems