Languages are key to our mission of bringing the world closer together. Our family of products is currently available in more than 100 languages, and we are adding many more. Over 70 percent of people use our products in a language other than English, and 90 percent are outside of North America. As a Localization Program Manager, you will partner with product and the rest of the internationalization teams to empower the products to feel local at a global scale.
Responsibilities
- Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to launch successful localized products.
- Design and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across the organization.
- Guide stakeholders across the organization to ensure localization best practices are followed and drive efficient execution.
- Proactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionality.
- Actively seek out opportunities to optimize the international user experience and influence the adoption of optimal solutions.
- Partner across internationalization to ensure the right resources are in place and all deliveries are completed at the expected standards.
Minimum Qualifications
- Minimum 3 years of experience in a localization program or project management.
- BA/BS or equivalent work experience in localization/internationalization project or program management.
- Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices.
- Experience in identifying and driving forward work in an ambiguous environment.
- Experience analyzing and interpreting complex data sets to inform business decisions.
- Skilled in building and optimizing complex workflows.
- Track record of staying focused, prioritizing, and creating structure across large, ambiguous programs and setting goals for long-term initiatives.
Preferred Qualifications
- Knowledge of languages other than English.
- Exposure to SQL, analytics tools, or a coding language.
- Thorough understanding of translation technologies like translation memories, machine translation, and CAT tools.
- Familiarity with internationalization standards such as Unicode and CLDR.
- Experience working with localization vendors.
- Knowledge of AI technologies and their potential application in localization workflows.
Benefits
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
- The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
Additional Responsibilities
- Participate in OP monthly team meetings and participate in team-building efforts.
- Contribute to OP technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About Us
At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward. #LI-DNI